/ SHIPPING & REFUNDS
Naysa CBD Products Policies
We have confidence that you'll fall in love with our Naysa CBD products; therefore, we guarantee your satisfaction. We make purchasing Love Life products easy and worry-free. If you don't love it, we have you covered!
Within 14 Days of Delivery - If you are unsatisfied with our products for any reason, you may exchange them for equal value product credit, same-value exchange, or a full refund (less shipping & handling).
Within 15-30 Days of Delivery -You are eligible for a cash refund of 80% of the purchase price*, equal value product credit, or product exchange (less shipping & handling).
*80% of the total amount originally paid for the product, including reduction in price due to the use of any product credits.
When to Expect your Refund -You should expect to receive your refund within four weeks of giving your package to the return shipper (in many cases you will receive a refund more quickly). This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
At this time, we will only ship to addresses in the United States. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.